Shipping policy
Thank you for shopping with Veloxtoys!
📦 Domestic Shipping (Within India)
Processing Time: All orders are processed within 1–3 business days after payment is confirmed.
Delivery Time: Orders are typically delivered within 4–12 business days, depending on your location.
Tracking: Once your order is shipped, tracking details will be shared via email or WhatsApp.
💰 Shipping Charges
Cash on Delivery (COD): ₹49 flat rate across India.
Prepaid Orders:
Orders below ₹399: ₹49 shipping charge.
Orders ₹399 and above: Free shipping across India!
🌍 International Shipping
Shipping starts at ₹600, varying based on destination and package weight.
Due to varying international courier rates, international orders are accepted only via Instagram DMs or WhatsApp at (+91) 9895768721.
We’ll provide a custom shipping quote and payment link before confirming your order.
Orders are processed within 1–3 business days after payment confirmation.
Delivery usually takes 7–20 business days, depending on your country and courier partner.
📦 Customs & Duties:
Deliveries outside India may incur customs duties, import taxes, or local service fees, as per your country’s regulations.
These charges (if applicable) are the customer’s responsibility.
⚠️ Delays
Sometimes delivery may take longer due to high demand, customs inspections, or courier delays.
We’ll keep you updated if that happens.
📬 Wrong Address
Please double-check your address and phone number before placing your order.
Veloxtoys is not responsible for failed deliveries due to incorrect or incomplete details.
❓ Need Help?
For any shipping or order-related queries, contact us at:
📧 veloxstore.support@gmail.com
📱 +91 9895768721